From Quetta to Karachi, d9999 players across Pakistan can trust that their personal data is handled with the same care as their PKR balance.
Your privacy is not an afterthought at d9999 — it's a core part of how we operate. This policy explains exactly what personal data we collect, why we collect it, how we protect it, and what rights you have over it as a player in Pakistan.
Last Updated: January 2025Six things you should know about how d9999 handles your personal data before reading the full policy.
d9999 collects only the personal data that is genuinely necessary to operate your account, process your transactions, verify your identity, and keep the platform secure. We do not collect data speculatively or "just in case it becomes useful." If we don't need it to serve you, we don't store it.
d9999 does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Your name, mobile number, email address, and transaction history are yours — we use them to operate the platform, not to generate revenue from your information directly.
Every connection between your device and d9999's servers is encrypted using TLS 1.3 — the same standard used by major banks and financial institutions. Data in transit cannot be intercepted and read. Sensitive stored data, including payment method references, is additionally encrypted at rest in our databases.
You have the right to access a copy of all personal data d9999 holds about you, to correct inaccurate data, to request deletion subject to legal retention requirements, and to withdraw consent for processing where consent is the lawful basis. All of these rights can be exercised by contacting support@d9999.wine.
d9999 retains personal data only for as long as is necessary for the purpose it was collected, or as required by applicable legal and regulatory obligations. Transaction records are retained for a minimum of 5 years to meet anti-money-laundering requirements. Other account data is deleted upon verified account closure requests.
If d9999 makes a material change to this Privacy Policy — one that meaningfully affects how your data is used — we will notify you by email and display a prominent notice on the platform before the change takes effect. You will never discover a significant privacy change by accident buried in an update log.
From Quetta to Karachi, d9999 players across Pakistan can trust that their personal data is handled with the same care as their PKR balance.
This Privacy Policy applies to d9999, the online gaming platform accessible at d9999.wine, and all associated services operated under the d9999 brand. When this policy refers to "d9999", "we", "our", or "us", it refers to the operator of the d9999 platform in its entirety.
d9999 is the data controller in respect of personal data collected through the registration process, account operation, and use of platform features by players in Pakistan and internationally. As data controller, d9999 determines the purposes and means by which your personal data is processed and is responsible for ensuring that processing is conducted lawfully, fairly, and transparently.
For all data protection enquiries, requests, or complaints, d9999 can be contacted at privacy@d9999.wine. We aim to acknowledge all privacy-related communications within 24 hours and to provide a substantive response within 7 business days.
d9999 collects personal data through several points of contact during your relationship with the platform. Below is a complete account of the categories of data we collect and the source through which each category is obtained.
When you create a d9999 account, we collect the information you provide directly:
For account verification — required before processing withdrawals above the specified threshold — d9999 may request:
d9999 maintains a complete record of all financial transactions associated with your account, including deposit amounts and payment method references, withdrawal requests and their processing status, bonus credits and wagering activity, and account balance history.
All game activity on d9999 is logged server-side, including game rounds played, bet amounts and outcomes, session timestamps and duration, and cash-out decisions in crash games. This data is used for game integrity verification, dispute resolution, and responsible gaming monitoring.
When you access d9999, we automatically collect certain technical data from your device and connection:
IP address data is used for fraud prevention and geolocation verification. It is not used to track your movements or sold to third parties.
When you contact d9999 via live chat, email, or any other channel, we retain a record of that communication for quality assurance, training, and dispute resolution purposes. Support communications are retained for a period of 3 years from the date of the conversation.
d9999 uses personal data only for specific, identified purposes. We do not use your data for purposes incompatible with those described at the point of collection. The primary purposes for which d9999 processes personal data are:
d9999 serves millions of Pakistani players — all of them entitled to the same high standard of data protection and privacy.
d9999 processes personal data under one or more of the following legal bases, depending on the specific processing activity:
d9999 does not sell your personal data. We share data with third parties only in the following specific and limited circumstances:
To process deposits and withdrawals, d9999 shares necessary transaction data with payment processors including Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners. Each of these providers is contractually bound to use your data only for the purpose of processing the specific transaction and to maintain security standards comparable to those of d9999.
Where d9999 uses a third-party KYC (Know Your Customer) verification service to confirm your identity or verify CNIC authenticity, we share only the specific data required for that verification. Verification providers process your data under strict data processing agreements and are not permitted to use it for any other purpose.
d9999 uses cloud infrastructure and technology service providers to operate the platform. These providers may have incidental access to personal data as part of providing their services but are contractually prohibited from accessing, using, or disclosing that data beyond what is strictly required for the infrastructure service.
d9999 will disclose personal data to government authorities, law enforcement, or regulatory bodies where required to do so by applicable law, court order, or legal process. Where permitted by law, d9999 will attempt to notify affected users of such requests before complying.
d9999 handles payment data with particular care given its sensitivity. The following specific practices apply to financial information processed in connection with your d9999 account:
d9999 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to understand how players use different features. Below is a breakdown of the cookies d9999 uses and their purpose.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login state, CSRF protection, security tokens. Required for the platform to function. | No — required for operation |
| Functional | Remembering your language preference, game display settings, and responsible gaming timer configuration. | Yes — affects platform experience |
| Analytics | Understanding which games and features are most used, identifying performance issues, and measuring page load times. Data is aggregated and anonymised. | Yes — no impact on core function |
| Marketing | Tracking responses to d9999's own promotional communications — not used for third-party advertising. Only active where you have opted in to marketing. | Yes — opt out in account settings |
You can manage cookie preferences through your browser settings. Disabling functional or analytics cookies will not prevent you from using d9999 but may affect your platform experience. Disabling strictly necessary cookies will prevent d9999 from operating correctly and is not recommended.
Whether you're playing from Rawalpindi, Lahore, or anywhere else in Pakistan — d9999's data security standards never change.
d9999 implements a layered approach to data security, combining technical controls, operational procedures, and staff training to protect your personal data against unauthorised access, alteration, disclosure, and loss.
d9999 retains personal data only for as long as is necessary for the purpose it was collected, or as required by applicable legal obligations. The following retention periods apply to different categories of data:
Upon account closure (where closure is not related to suspected fraud or legal investigation), d9999 will delete or anonymise your personal data — except where retention is required by law — within 90 days of the closure date. You will receive an email confirmation when the deletion process is complete.
As a d9999 player, you have the following rights in relation to your personal data. These rights can be exercised by contacting privacy@d9999.wine with your registered account username and a clear description of your request.
Request a copy of all personal data d9999 holds about you. We will provide a structured export in a readable format within 30 days of your request.
Request correction of inaccurate personal data held on your d9999 account. Simple corrections — such as an updated email address — can also be made directly in your account settings.
Request deletion of your personal data. Note that data retained for legal compliance reasons (transaction records, verification documents) cannot be deleted before the mandatory retention period expires, even on request.
Request that d9999 limits the processing of your personal data in certain circumstances — for example, while a rectification request is being investigated.
Request your personal data in a machine-readable format suitable for transferring to another service. Available for data you have provided directly and that d9999 processes on the basis of consent or contract.
Object to the processing of your personal data for marketing purposes, or where processing is based on d9999's legitimate interests and you believe your rights override those interests in your specific circumstances.
d9999 will respond to all privacy rights requests within 30 days. For complex requests, this period may be extended by up to a further 60 days with notification to you of the extension and the reason for it. There is no charge for exercising your privacy rights, except in cases of manifestly unfounded or excessive requests.
d9999 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been registered by a minor, we immediately suspend the account, delete all associated personal data as quickly as legally permissible, and return any deposited funds to the payment method used.
If you believe a minor has registered on d9999 or has access to an adult's d9999 account, please contact support@d9999.wine immediately. We treat these reports as high priority and investigate within 24 hours.
Parents and guardians who are concerned about a young person's access to online gaming platforms are encouraged to use parental control software and to review d9999's Responsible Gaming resources, which include guidance on discussing gaming with young people.
d9999's primary data processing infrastructure is located in data centres serving the South and Southeast Asian region. In some cases, technical service providers used by d9999 — including cloud infrastructure and security services — may process data on servers located outside Pakistan.
Where personal data is transferred to servers outside Pakistan, d9999 ensures that appropriate safeguards are in place to protect your data to at least the same standard as required under this Privacy Policy. These safeguards include data processing agreements with service providers that impose equivalent data protection obligations, and contractual clauses that give you enforceable rights in the event of a breach.
d9999 does not transfer your personal data to jurisdictions with materially weaker data protection standards without implementing additional safeguards. Details of specific international transfers applicable to your account can be provided on request by contacting privacy@d9999.wine.
The d9999 platform does not contain links to external websites or third-party services beyond those required for account operation (such as payment provider portals during the deposit or withdrawal process). d9999 is not responsible for the privacy practices of any third-party website or service.
If d9999 ever introduces features that link to external services, this Privacy Policy will be updated to describe the privacy implications of those links and the data shared with external parties before the feature goes live.
d9999 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or the services we offer. The "Last Updated" date at the top of this page always reflects the date of the most recent revision.
A material change to how d9999 processes personal data is identified — whether driven by a new product feature, legal update, or operational change.
The updated Privacy Policy is drafted and reviewed internally before publication to ensure accuracy and clarity for Pakistani players.
For material changes, registered players are notified by email at least 14 days before the new policy takes effect. A banner notification is also displayed on the platform.
The updated policy is published on this page with an updated "Last Updated" date. Continued use of d9999 after the effective date constitutes acceptance of the updated policy.
For any questions, concerns, or requests related to this Privacy Policy or d9999's data processing practices, please contact:
If you have a complaint about how d9999 has handled your personal data and you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. d9999 will cooperate fully with any regulatory investigation into its data processing practices.
We treat all privacy complaints seriously and aim to resolve them within 14 business days. If your complaint requires more time to investigate fully, we will keep you updated on progress at regular intervals until resolution.
d9999 was built to be a platform Pakistani players can genuinely trust — with their money and with their data. Register free today, play with confidence, and withdraw your winnings to Easypaisa or JazzCash in under 5 minutes.